Dialogue Processes 2020

Designing, initiating and accompanying communication processes among the different parties of a conflict is one of the core elements of peace work. These processes demand a profound understanding of the situation, an empathetic and multipartial attitude towards the parties and a comprehensive set of communication skills. This seminar focuses on your role of the peace worker as a third party in a conflict and explores the attitude, skills, knowledge and tools necessary for accompanying dialogue processes.

Paying special attention to all key elements of a congruent facilitation style you will learn about the necessary components needed in designing and implementing dialogue processes. From the creation of a safe space with each of the parties involved to the structural requirements of a dialogue, going through the clarification of roles and objectives, this seminar seeks to increase your awareness regarding the big picture of dialogue process design and all the small, yet crucial elements that maximise the chances for a successful dialogue process.

Seminar content

• Concepts and terms: dialogue, mediation, negotiation, facilitation
• Designing dialogue processes to fit the needs of the conflict parties
• Types of outputs from dialogue processes and their impact on individual and structural transformation in the broader conflict setting - establishing contact, creating safe spaces, trust-building, joint analysis and searching for solutions
• Types of dialogue formats to address a variety of conflict situations
• Tools and skills for dialogue facilitation
• Paying attention to the detail: physical space, logistics, translations
• Cross cutting issues: power dynamics, inclusion, gender, cultural sensitivity

Please enroll via the button below .

Due to some technical issues, please always send an additional e-mail to wuerbel@forumzfd.de to inform us that you have just enrolled, even if you receive a message that the seminar is full. Thank you for your understanding!